Once you place an order, you will receive an email confirmation with your order number. You will also receive another email confirming that your order has been shipped with a tracking number included so you can follow your package's journey.
If you created an Audrey's Tichel Shop account, you'll be able to check your order status in your account page after logging in.
We're here to help. Just navigate to our Contact page and fill out the form, or email us directly at firstname.lastname@example.org, and one of our expert customer service team members will be in touch to help you resolve it within 24-48h.